Privacy Policy

1. General Information

This Privacy Policy sets out the principles governing the processing of personal data collected through the DevreStore website (https://devrestore.com) operated by ALKAN TEKNOLOJİ ELEKTRONİK SANAYİ TİCARET LİMİTED ŞİRKETİ (the "Company").

Within the scope of the Personal Data Protection Law No. 6698 ("KVKK") and related legislation, your personal data is processed by our Company in its capacity as data controller, as outlined below.

2. Personal Data Collected

The following categories of personal data may be collected through our website:

• Identity Information: First name, surname.
• Contact Information: Email address, telephone number, postal address.
• Order Information: Order history, payment details (card information is not stored by us; the iyzico secure payment infrastructure is used).
• Usage Data: IP address, browser information, pages visited, cookie data.
• Account Information: Username, password (stored in encrypted form).

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

• Fulfilment of order and delivery processes.
• Responding to customer service and support requests.
• Compliance with legal obligations.
• Management of return and exchange processes.
• Improvement of our website and overall user experience.
• Marketing and informational activities, subject to your prior consent.

4. Transfer of Data

Your personal data may be shared with contracted shipping carriers, the payment service provider (iyzico), and authorised public bodies where required by law, for the purpose of fulfilling order and delivery processes.

Your data is securely hosted on our service providers' servers (Firebase / Google Cloud). In this context, your data may be transferred internationally. Such transfers are carried out in accordance with the safeguards set out in Article 9 of KVKK.

5. Data Retention Period

Your personal data is retained for the period required by the relevant processing purposes and for the statutory retention periods prescribed by applicable legislation. Upon expiry of these periods, your data will be deleted, destroyed, or anonymised.

6. Cookie Policy

Our website uses cookies to enhance user experience and analyse site performance. Cookies are small text files stored on your device by your browser.

• Essential Cookies: Required for the proper functioning of the website.
• Analytical Cookies: Used for analysing visitor statistics.
• Functional Cookies: Used for remembering your preferences.

You may manage or delete cookies through your browser settings.

7. Your Rights (KVKK Article 11)

Under Article 11 of KVKK, you have the following rights:

• To learn whether your personal data is being processed.
• To request information about the processing of your personal data.
• To learn the purpose of processing and whether your data is used in accordance with its intended purpose.
• To know the third parties to whom your personal data has been transferred, whether domestically or internationally.
• To request correction of your personal data if it has been processed incompletely or inaccurately.
• To request deletion or destruction of your personal data under the conditions set out in Article 7 of KVKK.
• To object to any outcome arising against you through the exclusive analysis of your processed data by automated systems.

You may submit your requests to support@devrestore.com. Applications will be responded to within 30 days at the latest.

8. Security

SSL encryption, secure payment infrastructure (iyzico), and access-control mechanisms are employed to protect your personal data. All necessary technical and administrative measures are in place to safeguard your data against unauthorised access, loss, or disclosure.